Introduction

The Risk Ready plan is a 24/7 support plan designed to eliminate risk on a day to day basis across your Kubernetes environment. From cluster assessments to resolving monitoring alerts, we've got you covered.

What does this product offering cover?

This package includes everything in the Event Ready package with the following additional upgrades; 24/7 cluster support SLA, regular cluster assessments and proactive monitoring and resolution.

SLA Driven 24/7 Cluster Support

• 24/7 on-call technical support via a dedicated support channel on a platform of your choice
• 3rd line support ensuring your cluster remains available and secure

Regular Proactive Cluster Assessments

• Routine validation of the cluster to identify and uncover issues early on
• Recommendations for continuous cluster improvement formalised in regular recommendation reports

Integration With Client Monitoring & Alerting Stacks

• We integrate with your monitoring and alerting stacks using a single plane of glass to monitor your cluster
• Reconfiguring of alerts over time to stay relevant as infrastructure grows

What benefits does this product offering have for your Kubernetes environment?